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Unable to log out of Nexflix on my TV
I tried to get into my Netflix on my TV through Xfinity remote and it has somebody else’s Netflix account on here and the profile is locked so I’m unable to log out. How can Disconnect this account from my Xfinity service and TV?
XfinityMarcus
Official Employee
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1.3K Messages
1 month ago
user_e2ath3 thank you for using the Community Forums page to reach out today. I understand that you are having some concerns signing out of a Netflix profile and would be happy to assist you with doing so today. Is this Netflix profile one that you are signed in to through the TV itself or your Xfinity TV box?
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