Hey @user_wuunn4 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your recordings. I would be more than happy to offer my assistance looking into this further for you. You won’t have to reschedule future recordings, but you’ll lose any recordings not available in the cloud. Please take a look at https://www.xfinity.com/support/articles/moving-transfer-recordings for all information regarding the equipment change.
XfinityJanelle
Official Employee
•
2.5K Messages
10 days ago
Hey @user_wuunn4 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your recordings. I would be more than happy to offer my assistance looking into this further for you. You won’t have to reschedule future recordings, but you’ll lose any recordings not available in the cloud. Please take a look at https://www.xfinity.com/support/articles/moving-transfer-recordings for all information regarding the equipment change.
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