Greetings @user_ql1vd3, and thank you for posting to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having upgrading the DVR. When you are trying to upgrade the DVR, are you doing that online, or through the box itself?
XfinityJeff
Official Employee
•
549 Messages
13 days ago
Greetings @user_ql1vd3, and thank you for posting to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having upgrading the DVR. When you are trying to upgrade the DVR, are you doing that online, or through the box itself?
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