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2 Messages
Wednesday, December 3rd, 2025 11:40 PM
It is the only channel freezing
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Official Employee
421 Messages
13 days ago
Hi @user_evwiyx, thank you for taking the time to create an official post. Have you completed any basic troubleshooting steps like unplugging your cable box for 30 seconds? This can refresh the box, and clear up picture issues.
XfinityJustinM
Official Employee
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421 Messages
13 days ago
Hi @user_evwiyx, thank you for taking the time to create an official post. Have you completed any basic troubleshooting steps like unplugging your cable box for 30 seconds? This can refresh the box, and clear up picture issues.
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