gwwh2os's profile

Regular Visitor

 • 

3 Messages

Thursday, February 20th, 2025 10:02 PM

Voice control stopped working

Voice control was working but suddenly stopped. Tried removing batteries and disconnecting and reconnecting the remote with no luck. 

At first it showed that it was listening but wouldn't do anything now I just get a red light when pressing the button. 

Any suggestions?

Official Employee

 • 

1.2K Messages

1 month ago

gwwh2os Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

forum icon

New to the Community?

Start Here