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Friday, February 6th, 2026 3:55 PM

Welcome, Connecting to your entertainment experience

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Official Employee

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3.5K Messages

5 months ago

Hello, @user_ynw48t are you still having issues connecting your X1 TV box? Tell me what you've done so far to get the box set up or is it still on the welcome screen? 

New Poster

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4 Messages

3 days ago

Then it goes back to Belivere something. 

Official Employee

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2.8K Messages

 

jilliej7, were you also running into the same trouble? If so, can you expand a bit more on the issues you are having?

 

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