why can't I set up recordings on Braves vision channel

The recording will Appear on the schedule sometimes and spometimes not.  If kit is on the schedule it will disappear the day of the game.  Sometimes it will not allow the game to even be scheduled.  I have plenty of toom on My DVR/  This only happens for channel 1254.  It is all over the place.  I have been an Xinity customer for several years and have never experienced a problem limke this.  Something is not quite right for the Braves Vision channel as far as recordings go.

I have plenty of room on my DVR and there are no error messages.  When I try to set up a recording, it will just not schedule the game usually, but sometimes it will.  But the recording will disappear from the shedule on the day of the game.  I tried a system refressh but that did not help.  C  Most of the time when I try to schedule a recording it just will not schedule channel 1254 which is Braves Vision, I have been a cutomer for many years and have schedulesd many recordings for sporting events so I know how to do it.  Braves Vision is just not quited right and acts crazy when trhying to record,

@user_902e09​  same problem for me on channel 1254.  Other channels record fine on the DVR.

i have room on DVR; I have unplugged the cable box for at least five minutes so it can reset (done 3 times);  I have went into settings and "Synced" the DVR -- it won't record.  I have tried to set up recordings on both the xfinity channel line up on the TV -- AND on the Xfinity Stream App, which results in an error message "Playback cannot continue :: 403"

On a couple of occasions I will get the red dot on the channel lineup and info about the show; but then it goes away;  sometimes the red dot turns into a red circle with a red diagonal line through it.

This has been going on since Friday, 3/27/26.   Please escalate this issue to solve it.   Thank you!

You have describes missue exactly.  I am seeing the exact same behavior

Hmm, that is certainly strange as it should be working without an issue @user_902e09! I would be more than happy to further troubleshoot with you directly. Can you please send us a DM to get started? 

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