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user_uwu5fe
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1 Message

Tuesday, December 30th, 2025 11:55 PM

Wicked for good is only playing in spanish

I purchased wicked for good, and it will only play in Spanish. I have checked all the language settings and unplugged the box a couple of times. It won't change languages even though everything I can see says it should be in English. How do I get it to play in English?

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Updated 

9 days ago

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user_jx2kce

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1 Message

12 days ago

I have same issue i called in they did some "changes" told me it should be fixed in an hour. We will see. 

3

user_i7fdib

Visitor

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1 Message

@user_jx2kce​  same mine was never fixed. Shocking 

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12 days ago

0

XfinityMartyR

Official Employee

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2.9K Messages

 

user_jx2kce Was this fixed for you?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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10 days ago

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XfinityOrlandoM

Official Employee

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2.9K Messages

Hello @user_i7fdib and happy New Year! I see that you purchased Wicked but it's only playing in Spanish. Is it playing in English yet or is your issue still occurring? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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9 days ago

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user_k7oumg

Visitor

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1 Message

12 days ago

Still not fixed only playing in Spanish 

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XfinityJeff

Official Employee

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549 Messages

Good morning @user_k7oumg, and thank you for the information about the movie still only playing in Spanish. We will take a look at the account and see what can be done. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

9 days ago

0

XfinityAlyssaA

Official Employee

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2.3K Messages

10 days ago

Good evening @user_uwu5fe and happy New Year! I see that you purchased Wicked but it's only playing in Spanish. Is it playing in English yet or is your issue still occurring? 

 

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