X-1 Guide/Sports

Nothing other than recent system refresh.

@RTD19 
Are you seeing this on all of your boxes? Can you try completely removing power for a full 30 seconds to see if that fixes the issue?

Yes, all boxes. Just tried that. Still no scores, and live games are underway.

Okay, let's take a look. Please, send a DM to Xfinity Support with your full name and address. We will pull up your account and try fixing it from our end. 

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message

I did all that, then the tech stopped communicating on the chat.