Regular Visitor
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3 Messages
X1 Premier Triple Play
I am in the X1 Premier Triple Play plan:
Cable, Internet, phone.
I have been a client for over 30 years, over 65.
I was told the price would not be increased as there isn’t a plan to compare it to.
It has been increased!
Is there a courtesy discount for a client for over 30 years?
XfinityAmira
Official Employee
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4.6K Messages
6 days ago
Hi dlw1226! Thanks for reaching out on our Xfinity Forum and for choosing us for over 30 years as your service provider. Your loyalty means everything, and please know my team is always here to support you with your service needs. To further look into and discuss your bill, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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