Visitor
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1 Message
X1 stuck on welcome
Need x1 box troubleshooted stuck on welcome screen . It worked before so it is not coax connection. I also did the hard reset.
Visitor
•
1 Message
Need x1 box troubleshooted stuck on welcome screen . It worked before so it is not coax connection. I also did the hard reset.
XfinityDena
Official Employee
•
4K Messages
2 days ago
Thank you for reaching out @user_38ozjl I am sorry to hear you have this issue. Have you used the Xfinity app to troubleshoot?
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