Ladd2's profile

Visitor

 • 

12 Messages

Thursday, January 8th, 2026 4:09 PM

X15 Remote and Hisense Amazon FireTV Control Codes

I recently purchased a 24" Hisense Amazon FireTV from Costco, Model 32A45NFC and am attempting to pair the X15 DVR remote to it. I have found two control codes under "Hisense" that control the volume and mute. I have also found two control codes under "Amazon FireTV" that will do the same.

What I have NOT found, is a control code that will do those two things AND also activate the "TV Input" button on the X15 remote, thereby allowing me to switch TV inputs.

Does anyone know one or more control codes that will also activate the "TV Input" button?

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

2 days ago

 

Ladd2 Hello! Thank you for reaching out to us here on our Community Forum. We suggest going here (https://www.xfinity.com/support/remotes) to locate available pairing codes.

 

Visitor

 • 

12 Messages

@XfinityBenjaminM​ 

Thanks for the reply. Unfortunately, I had been there previously and tried every code available under "Hisense" and "Hisense-Roku" and none did what I wished. Hence my message above asking for a code that would work.

FWIW: there was no "Amazon" or "Amazon Fire" or "Hisense-Fire" to choose from, so no idea if anything there would have worked.

Official Employee

 • 

827 Messages

Hello @Ladd2, when you followed the link above and selected the remote type, did you try clicking Can’t find your device or brand? Try without a code under the brand section? If so, please follow those steps to see if that works for you.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here