Visitor
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1 Message
xfinity REPEATEDLY failing to fix XRE-03056 for WEEKS! 🤬
I’m WAY past aggravated after putting up with WEEKS of glitches through FOUR swapped receivers, multiple service appointments, and feckless techs and supervisors NOT solving this problem!!
🤬🤬🤬
This is completely unacceptable service to have random/arbitrary channel switches, losing all buffer, and lagging/frozen receiver menus for over a month.
Meanwhile, none of the few other related posts online provide an answer, although it’s evident that this has been an issue going back several YEARS.
XfinityEricB
Official Employee
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3.4K Messages
8 months ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" If necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person".
Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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Danbury_1556_9
Regular Visitor
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5 Messages
8 months ago
This just started for us this morning. We have no local stations.
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