Visitor

 • 

1 Message

Wednesday, September 17th, 2025

Xfinity Support

I am having issues with our TV Boxes getting the XRE-00250, code. It randomly started happening. Internet modem attached to our account works still. 

Oldest First
Selected Oldest First

Contributor

 • 

64 Messages

1 month ago

Have you followed all the troubleshooting steps here: https://www.xfinity.com/support/articles/xre-00250

Official Employee

 • 

605 Messages

1 month ago

Hello @user_sq039j, thank you for taking the time to leave a post. Sorry to hear you're seeing an error code! Is the error still showing on your TV screen? Let me know what you're seeing, and we’ll work together to get it resolved.

forum icon

New to the Community?

Start Here