Visitor

 • 

2 Messages

Tuesday, April 7th, 2026 9:47 PM

Xfinity Support

sound cut out for a several seconds, and then it comes back on. This is happening on multiple TVs in my house usually on CBS both other channels also. Doesn't matter what time of the day.

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Official Employee

 • 

2.2K Messages

19 days ago

 

user_jw191d Hello, are you still having sound issues with CBS?

 

Visitor

 • 

2 Messages

Yes. It hasn't improved.

Official Employee

 • 

2.5K Messages

 

user_jw191d, I am sorry to hear that. Let's run through some troubleshooting together and see if we can get this working better for you. 

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