Visitor
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1 Message
Xi6-T box
Hello I received the xi6-T box for 4k streaming. It said to return equipment but I still have the x1 for DVR. It is hooked up directly to my tv with a cable. Is the xi6-t box just supplemental? Is there a reason to return my x1 box? I am assuming th xi6 doesnt have dvr capabilities so I'm just a bit confused on what equipment xfinity expects me to return
XfinityAldrik
Official Employee
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2.4K Messages
21 minutes ago
Thank you for reaching out to us @user_ivuo0f! While the Xi6 can schedule and manage recordings, it is not a DVR. Were you wanting to watch X1, have a DVR, and watch 4k all in one box? It sounds like we may need to swap the current DVR and the Xi6 for our XG1v4.
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Tek
Problem Solver
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956 Messages
17 minutes ago
XG1v4 would be the box to get if you want a local DVR and a coax connection.
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