XiOne stuck on Welcome screen after reboot

Any idea if a poor release was moved to production today? I power cycled my XiOne and now it is stuck on the welcome screen. Diags show that the device is connected to my Wifi network.

FW Version - SCXI11AC_6.6p23s1_PROD-sdy

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XfinityAlfonso

Official Employee

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1.5K Messages

4 months ago

Hey there bpgolf no large-scale reporting yet on this, but we're happy to help in any way we can. Is this issue still occorunig for you?

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bpgolf

Regular Visitor

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11 Messages

Hey….turns out the issue was the device was connecting to the “xfinity” SSID instead of my main private SSID

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4 months ago

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XfinityBrianH

Official Employee

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1.2K Messages

Ok great, so have you resolved the issue?

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4 months ago

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bpgolf

XiOne stuck on Welcome screen after reboot

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