XR15 Remote RF Frequency

Hi there @BIslander!  Thank you so much for taking the time to reach out to Xfinity Support!  At this time, our X1 set top devices are to be paired using Xfinity remotes.  Using a 3rd party device is not always a guarantee that it will pair correctly.  Do you need another remote?  You can always get a new one (free of charge) in any Xfinity Store, or we can have one shipped to you if needed (shipping costs may apply).  

Thanks @XfinityArmand  My XR15 is just fine.  Starting to use a Sofabaton X1S in my home system that has several program content devices beyond the X1 box.  The universal remote can do most of the X1 functions using IR, but some like the Xfinity key are not supported.  So, I'd like to know if I can even use RF from this other remote and, if so, what's the frequency.

Thanks. 

@XfinityRichard  Not sure what you mean by "your standard universal remote".  Are you saying the XG1v4-A will not respond to RF from any third party remotes?  Or that some non-standard remotes will work?   The Sofabaton X1S does support RF communication with some devices, but they don't provide a list of those devices.

@XfinityRichard  Yes, of course.   I have the Sofabaton X1S running my X1 box using IR.  Works great, except that a function like the Xfinity button cannot be learned by the new remote using IR to capture it.   That's why I'm asking about RF since the XR15 Comcast remote uses RF with the XG1v4-A and the remote I'm trying is capable of sending RF commands. 

Will the XG1v4-A respond to RF commands from a remote other than the ones you provide? 

@XfinityVictor Thanks.  Guess that's the end of the road on that.  The other drawback of the Sofabaton remote I am trying is that it lacks a number pad, which makes it less than useful for cable or satellite TV systems.  So, I guess I'll keep using your XR15 for cable and the universal remote for everything else.