1 Message
2 addresses
I want to add an additional address (with different account number) to my Xfinity app. I have service at both addresses and currently can manage service (check and pay bills, restart, check for outages, etc.) at one address and want to do the same on the app (toggling back and forth between accounts/addresses on the app). How do I do this?
XfinityJustinC
Official Employee
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1.1K Messages
1 month ago
Hello, @user_3jflbs thank you for taking time to create a post. You've contacted the right place for assistance, and I can help answer your question about linking your 2 accounts.
I found this great document on our website that has the steps of linking accounts, then switching between them. In the future if needed, there are also steps with unlinking as well: https://www.xfinity.com/support/articles/switching-between-multiple-accounts
Please let me know if the document was helpful, I'd be glad to assist further if needed.
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