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This malfunfion has been happening for over 10yrs and has not been resolved by this company.
I am a new customer and I work from home the available Customer Sevice Resources that Xfinity provide to resolve issues is sickening and i am in serious regret for signing up for this service
It is the Christmas holiday week and I have to work and not having my internet set up being unable to properly sign into my account puts my new job and new home at risk.
The Xfinity website is not working properly
and is unreliable = because of this and the company does not care to resolve this issue going on 10yrs make your personal information vunerable to hackers, puts applicants and users personal information at risk.
I set my service up on the xfinity website 3days ago submited my card information adderess and all, I have been trying for 3 days to log into my account and keep getting recycled to sign in over and over again. Then when the malfuncrionality of this website does recognizes my account o get a buffering page that blinks with some sort of error message that I cannot see because of the non stop blinking.
What the [Edited: Profanity] is going on here why is this issue still happening after millions customers have posted the exact same issue all over
Chat; unreliable = unresolved
No Customer support number provided to assist = unresolved
Do i need to contact the Better Business Bureau to get help with this situation pr what this is ridiculious
Can some one get back to me to get this issue resolved. I have to work TOMORROW and this is is unexceptable
XfinityBillie
Official Employee
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3.2K Messages
4 months ago
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