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1 Message
08/25/2026 8:40 PM
When trying to use the app I get message "Access not Authorized"
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Official Employee
2.7K Messages
17 days ago
Sorry to hear about the trouble with the Xfinity app, @user_6vzyu1. We're happy to help. Are you using your Primary Xfinity ID to access the app?
XfinityLinda
Official Employee
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2.7K Messages
17 days ago
Sorry to hear about the trouble with the Xfinity app, @user_6vzyu1. We're happy to help. Are you using your Primary Xfinity ID to access the app?
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