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Monday, September 2nd, 2024 5:08 PM

Active time details

Active time details shows me time and apps on my network, but it doesn't show on the device I'm tracking..

Official Employee

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1.4K Messages

3 months ago

 

user_5qknyg, Thank you for reaching out to Xfinity Support. What device are you trying to track? 

 

Visitor

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6 Messages

2 months ago

I noticed that as well. And that details from the wrong person show up.

For example, I have it turned on for my devices as well as my child's, and even though I don't use Facebook at all, it still shows up in mine. I'm assuming another device that's not assigned to me is bleeding over making this tool useless.

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