Visitor
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4 Messages
App: Something went wrong
I activated my service using the Xfinity application, on finishing my wifi and internet setup, but now I am unable to use the Xfinity app.
On login it says "Something went wrong" "There's been an unexpected error, please try again."
I have tried deleting and reinstalling the app but nothing works.
sailorbear510
Contributor
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64 Messages
23 days ago
If you activated new service it may take an hour or two in their system to get you setup properly in their system. Also are you connected to the app with your phone connected to your WIFI or your phone connected to your cellular providers data?
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user_4ielvc
Visitor
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4 Messages
22 days ago
It's already been a few days since activation, I've tried on both cellular data and connected to the gateways wifi and same issue.
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user_1gsn4i
Visitor
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1 Message
5 days ago
Having the same problem here for more than 2 months now, I can't see my bills or do anything (except the things to sell you more services, how convenient). just today I wanted to upgrade my phone, my wife s phone and get an additional line for my daughter. I couldn't t because the same error. I am porting my lines now to Verizon. more expensive but the extra 50 dollars a month (for three lines) will be worth not having to go through all this hassle. at least for me. I can t believe that a company is ok with loosing clients for something like this. good luck to you all and if you can pay the few extra dollars a month save yourself from doing business with this guys.
Cheers
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