Visitor
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1 Message
Apple TV not allowing sign in
I have been trying to log into my Apple TV app on my Xfinity X1 box. It is saying that it couldn’t sign in. Wait a moment then try again. Every time I try again the same message. It is happening on all of my Xfinity boxes. I tried troubleshooting it and clearing the local data but nothing is working.
XfinityJon
Official Employee
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2K Messages
29 days ago
Good evening Nixpup9998. Are you still experiencing issues with signing in to the AppleTV app?
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user_d2f34e
Visitor
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7 Messages
4 days ago
Same issue replaced Xfinity box twice, reboot, refresh, activate app and Apple TV same message couldn’t sig in, try again. I can access Apple TV online via phone, iPad and worked before replacing TV box. All the apps work fine just not Apple TV through Xfinity TV box which is part of Xfinity streaming package. X support unable to identify or resolve issue just tell me to try things I have ready done and replace box. This issue started when I got a new box to resolve another issue about a month ago and two boxes later…no resolution.
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