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Tuesday, October 1st, 2024 9:38 PM

Cameras

We cannot access the notification settings on our Xfinity app in order to open up the camera notifications on our iPhones

Official Employee

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662 Messages

2 months ago

@user_0zilta   Good afternoon. Thanks for posting in our community. We appreciate it, and are happy you thought of us to assist. We have the best tools, just like the Xfinity Assistant. It is the best resource to manage the account and services online when we are not available. It is my favorite as I can check the health, and also reboot the wifi for dinner time. That ensures the kids come to eat, and that makes me very happy. Here is a link that I found for you to make it easy to use https://www.xfinity.com/xfinityassistant/. Totally get how important it is to view the camera notifications. It is vital especially when trying to keep an eye on things. I found the exact steps to enable the notifications for the cameras here https://www.xfinity.com/support/articles/turn-on-motion-notifications. It is a great guide, and will walk through each step. Remember to allow the Xfinity app its permissions to work successfully. 

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