Cant access port forwarding settings

When I try to access port forwarding settings I just get an error that something unexpected happened.

Responses

Oldest First

Selected Oldest First

XfinityAldrik

Official Employee

•

2.7K Messages

2 years ago

Thank you for reaching out to us @user_rvxdbe! Could you please confirm when this error happens based on the step in this guide here?

0

U

user_h1740a

6 Messages

2 years ago

same issue been in communication with advanced technical support about it

1

0

XfinityKei

Official Employee

•

2.6K Messages

@user_rvxdbe I’m sorry to hear you're having issue with port forwarding. I'm glad to know you're currently working with someone to resolve it. Were you given a resolution timeframe?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

2 years ago

0

Xfinity App

user_rvxdbe

Cant access port forwarding settings

XfinityAldrik

user_h1740a

XfinityKei

New to the Community?