Visitor

 • 

1 Message

Tuesday, February 10th, 2026 12:57 AM

clear cache & cookies

how do i clear cach & cookies on xfinity app through Chrome?

Oldest First
Selected Oldest First

Official Employee

 • 

2.2K Posts

4 months ago

user_c3nf81 thanks for using the Xfinity Community Forums page to reach out. To confirm, are you trying to clear the cache and cookies in the Xfinity app or the web portal?

Visitor

 • 

1 Message

Yes. Every time I try to get into my email, I get a 404 Bad Request message.

Official Employee

 • 

810 Posts

Hello there @user_448j2c, were you able to get some assistance with your email? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here