user_c3nf81 thanks for using the Xfinity Community Forums page to reach out. To confirm, are you trying to clear the cache and cookies in the Xfinity app or the web portal?
Hello there @user_448j2c, were you able to get some assistance with your email?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMarcus
Official Employee
•
2.2K Posts
4 months ago
user_c3nf81 thanks for using the Xfinity Community Forums page to reach out. To confirm, are you trying to clear the cache and cookies in the Xfinity app or the web portal?
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