1 Message
Comcast You Have The Worst App and Website I Have Ever Used
Even as I was coming to make this post I had to refresh the page multiple times before I was able to click on the "xfinity app" for the topic I wanted to post about.
Seriously, I have never seen such poor performance, broken code, and so much stuff that doesn't work from any ISP let alone company before. Fix your website. Fix your app. When I need to change my plans or do something it is a shot in the dark about whether or not the app/website will decide it wants to actually work that day at that time. I have never seen such poor performance in my life.
Where I move the main thing I will be checking is if the area has Xfinity because if it does, I'm staying away and going somewhere far away from your "services".
Get your engineers to make sure this stuff actually works.
XfinityJorge
Official Employee
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2K Messages
3 months ago
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user_nlv7kr
1 Message
1 month ago
I WHOLEHEARTEDLY agree. Trying to just pay the bill is a [Edited: "Language"]. One time, no lie, I tried for hours then days to pay my bill. Then they threatened that they would cut off my internet if I DON’T PAY!! How the [Edited: "Language"] was I supposed to pay! And don’t even try to call in. There’s alway 80 people in front of you and they don’t always offer a callback option!
(edited)
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