Hey @4-19-39, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Email service. I would be more than happy to offer my assistance looking into this further for you.
Could you please provide some additional detail such as what device you are using, what program/application is being used, and any error codes/messages being received? Would you also be able to confirm that you have access to your Xfinity Email by Clicking Here and signing in with your Xfinity ID and password? This will help us confirm that you do have access to your email, the username and password are correct, and more.
Please give this a try and let us know of any progress. We will be standing by awaiting your reply.
XfinityDemitrius
Official Employee
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1.7K Messages
2 months ago
Hey @4-19-39, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Email service. I would be more than happy to offer my assistance looking into this further for you.
Could you please provide some additional detail such as what device you are using, what program/application is being used, and any error codes/messages being received? Would you also be able to confirm that you have access to your Xfinity Email by Clicking Here and signing in with your Xfinity ID and password? This will help us confirm that you do have access to your email, the username and password are correct, and more.
Please give this a try and let us know of any progress. We will be standing by awaiting your reply.
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EG
Expert
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109.5K Messages
2 months ago
Concern moved here to the Xfinity App help section.
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