Error

I still get the error after cleaning the cache

Webpage not available

The webpage at https://customer.xfinity.com/membership?app=1&context_id=oi-09db45f8429c473c882a3077a773f2c4&activity_id=dd63d6cd-e57c-48a5-ae3f-5d45acf974b4 could not be loaded because:

net::ERR_HTTP_RESPONSE_CODE_FAILURE

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XfinityAmandaB

Official Employee

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3.1K Messages

24 days ago

Rodavlas29 Thank you for stopping in for help with accessing your membership benefits. What happens when you access the membership home page and click the view benefits button there?

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Rodavlas29

Visitor

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5 Messages

@XfinityAmandaB hello when I clicked on the link it says

Sorry we couldn't

Find the page you are looking for

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24 days ago

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Rodavlas29 That is odd, that was taken directly from the open page just before being sent over to you. https://www.xfinity.com/membership https://www.xfinity.com/membership. Here, it is not in a link. Are you using your Xfinity home connection, and what browser are you using?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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24 days ago

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Rodavlas29

Visitor

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5 Messages

I use the app when I see the first error

While messaging you I'm using Gmail and it opens to Chrome

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24 days ago

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XfinityAmandaB

Official Employee

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3.1K Messages

Rodavlas29 Thank you, and outside of the app, if you use the URL provided that is not a hyperlink, does that also get you an error?
Are you at home using your Xfinity home wifi connection?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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24 days ago

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BruceW

Gold Problem Solver

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27.4K Messages

@XfinityAmandaB: The "https://www.xfinity.com/membership%20" link you posted in https://forums.xfinity.com/conversations/xfinity-app/error/69ee7a5fd63c554f6e359739?commentId=69f11f7112e48f572cbdad81 has a "%20" space at the end which causes a "404 Not Found" error. The link is broken.

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23 days ago

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Xfinity App

Rodavlas29

Error

I still get the error after cleaning the cache

Webpage not available

XfinityAmandaB

Rodavlas29

XfinityAmandaB

Rodavlas29

XfinityAmandaB

BruceW

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