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user_z07uri
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Friday, September 20th, 2024 11:59 PM

Espn not working on Xfinity app

Is anybody else experiencing this issue? I have the app on my phone and I can watch ESPN. When I mirror it to my TV, it doesn’t work. I then install the app on my TV And I am running into the same problem. 

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2 days ago

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XfinityAlfonso

Official Employee

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1.2K Messages

2 months ago

Hello user_z07uri this isn't a widely reported issue with the Xfinity Stream App.  When trying to access ESPN, what errros are you getting? 

 

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user_xyu8i0

4 Messages

@XfinityAlfonso​ to by a new app

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26 days ago

0

user_isklxp

1 Message

2 months ago

Having the same issues. Over and over.

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XfinityJeniece

Official Employee

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2.4K Messages

Hey there, user_isklxp, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with troubleshooting ESPN on the Xfinity app. Is that the only channel you are having issues with on the app? Have you tried any troubleshooting steps?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 months ago

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user_xyu8i0

4 Messages

Yes we can connect just getting to by app

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26 days ago

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user_xyu8i0

4 Messages

Our 3 tv working with ESPN and one what we just change box not

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26 days ago

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user_xyu8i0

4 Messages

@user_xyu8i0​ please reply 

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26 days ago

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XfinityEricB

Official Employee

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1.7K Messages

 

user_xyu8i0 What is the make and model of the TV you have the app installed on that is getting the error? Is the Stream app giving the error or the TV itself when you try to open the stream app?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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24 days ago

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user_d840bp

1 Message

28 days ago

I have been having this issue for months now as well. It is clearly an issue with the app or Xfinity. Simple troubleshooting is not going to fix this.

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XfinityThomasA

Official Employee

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1.7K Messages

 

Hello, user_d840bp. Thanks for reaching out on Xfinity forums. What is happening when trying to watch ESPN via the Xfinity Steam app?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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26 days ago

0

user_9ab3u5

1 Message

3 days ago

I am having a similar issue. When I try to launch the app it says it is not available and gives the error code: APPS-04036.

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mshickle

Visitor

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1 Message

Yep that’s the code I get. I had a tech come out. Tech replaced my set top X1 box. Still having same issues. Tech said it was a problem with ESPN. passed the buck. If I hit the ‘C’ on remote and choose a game that is only on ESPN+. I have a better chance of it making the connection.  Trying to go thru the ESPN app is a nightmare and very frustrating. 

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2 days ago

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user_3c6c18

Visitor

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1 Message

Having the same issue too…X1 will not launch ESPN app…other apps not affected

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2 days ago

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