Visitor
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2 Messages
Ethernet Devices not visible on app
Hello! Was wondering if its possible to speak with an agent, as this is becoming a common issue for me. My ethernet connected devices are not showing via the app and its preventing me from port forwarding.
XfinityDemitrius
Official Employee
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2.4K Messages
2 days ago
Hey @UmbraStart, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Internet connections. Do you currently have an Xfinity xFi Gateway rental? What is the IP being received on the computer? Do you have bridge mode enabled or using an additional third-party router within the local network?
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