U

Visitor

 • 

1 Message

Tuesday, June 20th, 2023 11:08 AM

Closed

Everything

Need help trying to figure out how to get access to “xfinity app” I create a xfinity id And password and try purchasing a internet plan and after putting my card information in it juss brings me back to where I started and can’t figure nothi mg out with this whole xfinity thing 🤦🏽‍♂️🤨 idek what category all this falls under that’s how lost this stuff got me 

Official Employee

 • 

1.8K Messages

1 year ago

Hi there!  Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum.  We are so glad to hear from you and want to help in any way that we can in getting you access to the Xfinity App.  No worries!  You have reached out to the right team, and we are going to get you squared away.  Are you attempting to log into the app with your username and password?  If so, what error, if any, are you receiving?

forum icon

New to the Community?

Start Here