Visitor
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3 Messages
How can I disable the xfinity push notifications that are just advertisements.
I use the xfinity app for notifications when I have a new bill. I don't appreciate the spam push notifications. I checked the privacy center and notification settings in the app but found no way to disable this spam.
XfinityChristy
Official Employee
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2.4K Messages
25 days ago
Here is the most direct way to stop the promotional push notifications:
Open the Xfinity app on your phone.
Tap the Account icon in the bottom right corner.
Under the "Settings" section, tap on Notifications.
You should see different categories of notifications. Look for an option that says something like "Marketing & Promotional" or just "Marketing."
Toggle this option off.
This will stop all promotional and marketing push notifications while still allowing you to receive alerts about your bill, service outages, or other important account information.
If you don't see this specific option or if it's already turned off, the only other way to stop notifications is through your phone's operating system. However, doing this would turn off all notifications from the Xfinity app, including bill alerts. Please let me know if you were able to find the setting and turn it off.
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