How can I manage modem and router settings without a phone app?

Hey there bjack56, thanks for joining our community forums! I apologize, but currently the only way to access the Admin Tool is to first allow access through the Xfinity App. If you have the Xfinity App installed, you can find steps to allow access here. Please let us know if that helps!

This is not acceptable. By removing my ability to manage the router without a smartphone you now increased the cost of using Comcast/Xfinity by thousands of dollars and placed undue burden on the customer. 

i do not have a cell phone and only use computer. What can i do to check devices on my router

Setting that remote access in phone app allows one to log in to the router without the app but will not allow one to make any changes inthe 'Advanced Settings' menu

Greetings @user_iumu54, and thanks for posting to the Xfinity forums, I hope this message finds you well. There are some option in the Admin tool that are not available because they are controlled by the Xfinity app. What settings were you trying to access?

I wanted to change settings for DMZ, DNS, port forwarding - essentially everything that is under the 'Advanced Settings' on the mobile app. These used to be available via the router's web interface when we were a customer 5y ago. We recently have returned to being a Comcast customer and I see these are only available on the moibile app.  All functions of the router should be accessible from the router's web interface like every other vendor's router we have worked with.

Hey there, thanks for reaching out over our community forums! Unfortunately the only way to allow access to the Admin Tool at this time is by first enabling it through the Xfinity App. You can find more information on our support page covering how to Allow Xfinity WiFi Gateway Admin Tool online access using the Xfinity app.