shramlet's profile

New Poster

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4 Messages

Wednesday, December 10th, 2025 3:11 PM

How can I manage modem and router settings without a phone app?

I used to be able to log into the admin interface for my Xfinity router, to manage QoS and other settings. Now it tells me I need an app. It appears there is not a way to do this on a PC. Why not? What about people who do not have smarttphones? I'm sure it saves the company money to disallow people from messing up settings unwittingly, but for people who are skilled and know what settings they need, it's frustrating to not be able to change them myself. No Windows app?

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Frequent Visitor

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13 Messages

3 days ago

I have the same issue today 12-10-25

Official Employee

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330 Messages

Hey there bjack56, thanks for joining our community forums! I apologize, but currently the only way to access the Admin Tool is to first allow access through the Xfinity App. If you have the Xfinity App installed, you can find steps to allow access here. Please let us know if that helps!

 

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Official Employee

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389 Messages

1 day ago

Unfortunately you do need the mobile app in order to make adjustments, were you able to find a way to fix the issue that you had?

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