g_m_b's profile

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7 Messages

Saturday, December 13th, 2025 7:55 PM

Local network management on x1 router now unavailable and telling me to use the android app

I use the local network management tool a LOT (going to 10.0.0.1 in my browser) and now it's giving me the following message: 

"Managing your home network settings is now easier than ever. To manage your gateway settings and other features, please download the Xfinity xFi app."

I am not interested in using the xFi app--I check connectivity and set/unset static IPs etc. quite a lot. I need the full management interface, not the bone-simple version on my phone that's also, by the way, sending  configuration info back and forth over the internet. I already pay to rent this modem, I want control over what it's doing inside our house. I have the modem with 4 wired gigabit connections as well as the wifi. The only reason we're renting is that Comcast doesn't seem to actually support customer-owned equipment (even approved models), or doesn't do it very well.

This is approaching dealbreaker status. Anyone else seeing this?

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2 hours ago

I use the local network management tool a LOT ...

Does https://www.xfinity.com/support/articles/admin-tool-access help?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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7 Messages

That's good information! I did search the site but didn't use the term "admin tool". I had to contact support which involved a long chat and then a long phone call. Neither agent mentioned this option in the app. I've bookmarked it. Thanks for responding!

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