Hi there, @RZZZZZZ! Thanks for reaching out about IMAP. We are happy to further assist you. I don't see any issues listed on this with our engineers. What program are you using to access your emails? Have you made any recent changes to your email box? Do you see a specific error message that is coming up?
Fails on iPhone, iPad, and Windows when using apps on WiFi. Works on 5G iPhone and via web interface on all devices. Can’t seem to make it through authentication with apps. I changed nothing on any of the devices. Rebooted devices and router. The apps continue to fail as described above.
I appreciate the details, @RZZZZZZ! If you visit your email box from our website while on WiFi, is that working fine? Did this issue just begin today or has it been ongoing?
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XfinityRay
Official Employee
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3.4K Messages
1 day ago
Hi there, @RZZZZZZ! Thanks for reaching out about IMAP. We are happy to further assist you. I don't see any issues listed on this with our engineers. What program are you using to access your emails? Have you made any recent changes to your email box? Do you see a specific error message that is coming up?
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