1 Message
Missing Features In XFi App
After activating my modem, I noticed that I only have the overview and account tabs at the bottom of the app. I am missing the security and wifi tabs. It is causing me to be unable to control my modem/router and the devices connected. I have tried uninstalling and reinstalling the app as well as restarting my phone and modem, but the problem persists.
XfinityAdrienne
Official Employee
•
1K Messages
10 hours ago
Hey there, user_qswtcc! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am sorry to hear about the troubles with features on the Xfinity App and appreciate you sharing the troubleshooting steps you have completed.
Are you still having troubles with the tabs showing available to allow the further see the details such as devices connected and your modem details?
0
0