1 Message
Missing services and Wifi tabs in App
Is there a reason I can no longer monitor internet usage and parental controls in app. My tabs are gone and only show overview and account. Why would a tech need to come to home to fix this
1 Message
Is there a reason I can no longer monitor internet usage and parental controls in app. My tabs are gone and only show overview and account. Why would a tech need to come to home to fix this
XfinityJanelle
Official Employee
•
1.4K Messages
2 days ago
Hey @user_e53tq7 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the app. I would be more than happy to offer my assistance looking into this further for you. When you open the app is there a prompt to activate the gateway?
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