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Tuesday, February 18th, 2025 12:12 AM

Missing services and Wifi tabs in App

Is there a reason I can no longer monitor internet usage and parental controls in app. My tabs are gone and only show overview and account. Why would a tech need to come to home to fix this

Official Employee

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1.4K Messages

2 days ago

Hey @user_e53tq7 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the app. I would be more than happy to offer my assistance looking into this further for you. When you open the app is there a prompt to activate the gateway?

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