Visitor
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1 Message
New updated app won't let me in
I went to log in my Xfinity app it said I needed to update. I pressed the button to update sent me to open app. I pressed the button. It sent me back to update app
Visitor
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1 Message
I went to log in my Xfinity app it said I needed to update. I pressed the button to update sent me to open app. I pressed the button. It sent me back to update app
XfinityBenjaminM
Official Employee
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2.3K Messages
2 months ago
2
0
user_24aao8
Visitor
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1 Message
2 months ago
Same issue here but uninstalling the app and reinstalling fresh fixed the issue for me. Just had to login again.
Samsung S9 Note(2018)
For once a 'simple fix' for a tech issue! lol
Thank you, Ben! :-)
2
user_92hgl1
Visitor
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1 Message
2 months ago
Updated app but won't recognize it when done. Phone still says needs updating.
1
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hirky45
New Poster
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9 Messages
25 days ago
this is annoying as [Edited: Language], wish the app and internet just worked like it was supposed to and i didnt have to go hunting through support for fixes every couple weeks
(edited)
0
user_4hl2t5
Visitor
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1 Message
3 days ago
I have the same issue and I have uninstalled and reinstalled it 6 different times and nothing works plus keeps saying that it “requires iOS 17.2 or later.”
1
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