Visitor
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2 Messages
November 12, 2024 Xfinity app not working
The Xfinity app stopped working four hours ago on all of our devices. Yes we still have Internet, TV, Wi-Fi, etc. I can go to xfinity.com but the app itself does not work. We have uninstalled and reinstalled four times, checked for updates, shut our phones all the way down and turn them back on. Any other suggestions?
MikeB39A
Problem Solver
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594 Messages
8 days ago
Delete the app, then power off your device. Then restart and re-install. Good luck!
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EG
Expert
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107.1K Messages
7 days ago
@MikeB39A
FWIW, they stated that they have done that four times already.....
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XfinityJanelle
Official Employee
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1.3K Messages
7 days ago
@user_bcff52 Thank you for reaching out on the Xfinity Community Forums. Are you getting an error message? Does the app not open or load? Can you provide a little more details as to what is happening?
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