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user_lnm9ud
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Visitor

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Thursday, February 19th, 2026 2:47 AM

Pausing devises

I paused my devise accidentally and I can't access my account 

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Updated 

4 months ago

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XfinityDilary

Official Employee

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3.4K Messages

4 months ago

Thanks for posting on our community forums for assistance, user_lnm9ud. I'm sorry to hear the device is paused, and you can't access the account. Do you have any other devices you can use to access the Xfinity App? 

 

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