Visitor

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2 Messages

Monday, May 18th, 2026 7:08 PM

Peacock Premium plan activation

I am trying to Finalize My Account. I put in all the required information. When I hit the Yellow "Finalize Account" Bar, I get a red error banner that says, "Sorry, there's been a problem. Please try again." 

Oldest First
Selected Oldest First

Official Employee

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1.8K Messages

29 days ago

 

WheelHouse Thanks for submitting a post on our Commuity Forums. Were you able to get passed the red banner message? This article can provide some great information on how to redeem and activate the Peacock subscription. https://www.xfinity.com/support/articles/peacock-premium-offers

 

Visitor

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2 Messages

24 days ago

I squared it away. Thank you. 

Official Employee

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4K Messages

Excellent news, @WheelHouse! Did it just work when you tried again or were there specific steps you took to resolve this? Others may benefit from your knowledge that are having a similar concern. <Edited: Punctuation>

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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