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Wednesday, July 24th, 2024 3:48 AM

Playstation 5 disconnecting

My xfinity app kees notifying me of a “security risk has been blocked on a device” when my Playstation 5 connects. Is there a way to add my Playstation to a safe list to allow connection? I have been struggling with it for a long time.

Official Employee

 • 

1.7K Messages

4 months ago

Thank you for reaching out to us @user_wlq758! Have you tried creating a username for your devices in the Xfinity app and then assigning the device to your username?

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