Visitor

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1 Message

Friday, March 6th, 2026 5:31 AM

Port Forwarding on the App says "Something went wrong"

Trying to port forward on the app, every time I try it says something went wrong, these settings couldn't be updated please try again later

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Expert

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116.6K Messages

7 days ago

Concern moved here to the Xfinity App help section for assistance.

Official Employee

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3.9K Messages

5 days ago

 

user_6jzkhu I'm sorry to hear that you are running into issues with getting that port forwarding set up. Can you tell me what port you are trying to set up? Also, do you have the Advanced Security on? Have you tried turning it off to set up the port forwarding?

 

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