U

Visitor

 • 

2 Messages

Wednesday, October 18th, 2023 4:36 AM

Closed

Remove unwanted device

I can’t seem to delete a device connected that’s not supposed to be connected 

Expert

 • 

107.1K Messages

1 year ago

The concern is not "E-mail" help related. Topic moved here to the proper help section for assistance. 

Official Employee

 • 

4.1K Messages

1 year ago

Hey, @user_9ff49e! Thanks for reaching out to us on the forums! We certainly understand wanting to get those devices removed that should not be connected. Can you explain a little more about what it's connecting to? Are you talking about your network or are you talking about to the Xfinity stream app?

forum icon

New to the Community?

Start Here