Visitor

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3 Messages

10/10/2026 1:21 AM

Removing Trusted Devices

Ive been trying to remove devices i do not use anymore from trusted devices on the xfinity app but it doesnt allow me too. This is a major security risk that should be easy to take care of but xfinity is making it as hard as possible for me.

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Official Employee

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1.9K Messages

21 hours ago

To remove a device from Trusted (connected) devices in the Xfinity app: open the Xfinity app, go to the WiFi tab, find the device under "Connected to your WiFi" or "Devices Not Connected", tap the device, choose Device Details, then select Forget Device (this unassigns it and deletes its network history). Offline devices remain in "Devices Not Connected" for six months before automatic removal.  

 

Please let me know if this helps. 

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