Hi there, @user_502kmt! Thanks for reaching out to us here on the Community Forum! Is this something that just start happening or has this always been the case? You can verify your XFINITY ID for your current account here : XFINITY ID Lookup tool if for any reason you find there is an ID that you cannot access, you can reset the password here : XFINITY Password reset and details on how to link accounts are located here : Link, unlink, and switch between multiple XFINITY accounts
XfinityFrank
Official Employee
•
1.2K Messages
18 days ago
Hi there, @user_502kmt! Thanks for reaching out to us here on the Community Forum! Is this something that just start happening or has this always been the case? You can verify your XFINITY ID for your current account here : XFINITY ID Lookup tool if for any reason you find there is an ID that you cannot access, you can reset the password here : XFINITY Password reset and details on how to link accounts are located here : Link, unlink, and switch between multiple XFINITY accounts
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