Visitor
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5 Messages
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e
https://errors.edgesuite.net/18.2659c817.1772486015.1487376e
ive tried clearing cookies, reinstalling app, clearing all browser histories, no effect
The one time I did get ahold of a real person from xfinity (which is near impossible), They were able to "invite" me into the app manually, but after that session, it reverted back to the same access denied error
what do i do now?
XfinitySeth
Official Employee
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917 Messages
9 days ago
Hey there user_hb8rr1 👋 I appreciate you stopping by our community and hope you're having a great week! The Xfinity app is probably one of my favorite things customers can take advantage of, so I definitely want you to be able to access it to manage your billing, services, and especially your Xfinity Membership rewards! Can you start by letting me know what model of iPhone you're using to access the app?
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