1 Message
Share WiFi
The Share WiFi feature/ button does nothing but take me to a screen with an X to close it. Before it would take me to a screen where I could see my password and other info. I believe it also showed a QR code that I could share. Now, nothing. Why can't this be fixed? And why do I need to come here to repost my app concern/ review. Xfinity, YOU replied to my review. You continue and provide customer SERVICE. Oh, and trying to add tags to this provides an error causing me to redo this!!! App [Edited: "Language"], online [Edited: "Language"],... great customer service Xfinity.
XfinityDemitrius
Official Employee
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1.7K Messages
2 months ago
Hey @user_dfkp06, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity App and Share WiFi feature. I would be more than happy to offer my assistance looking into this further for you.
The use the auto-generated QR code all the time. Even took a screenshot and have it printed and in a frame for when guest come over. With the Xfinity App, have you ensured you have the most up-to-date version and does the modem show online without issues?
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